What we offer

Accident and injury care

We can help you with your medical care if you have an accident or for ongoing injury care.

At our Central Health site we have onsite radiology for x-rays and ultrasounds.

For accident and injury care you can use our Urgent Care Clinic or call to make an appointment.

Adult health checks

It is important to be proactive with your health and we strongly believe the best medicine can be prevention.  We recommend regular health checks for all adults.

Regular health checks can lead to the early detection of illness and disease and provide the best health and well-being for our patients.

We recommend annual health checks for patients over 50 and every two years for patients in their 30s and 40s.

Please contact us to arrange your next adult health check.

Asthma management

In New Zealand it is estimated that one in six adults and one in four children have asthma.  It is one of the most common causes of hospital admissions for New Zealand children.

If you or a member of your family have asthma we can help you manage it.

Our nurses can help you with regular checks, education and advice as well as develop an asthma management plan with you.

Contact us today to make an appointment to see one of our nurses to help you with your asthma.

Blood pressure checks

High blood pressure greatly increases your risk of heart disease and stroke. As high blood pressure may have no symptoms it is important that you get your blood pressure checked on a regular basis.

For an adult with blood pressure in a normal range we recommend that you get it checked every two years.

For patients who have blood pressure concerns, our doctors and nurses will advise how often you should get your blood pressure checked.

Please contact us to arrange an appointment with a Nurse to check your blood pressure.

Cardiovascular screening

Your heart health is crucially important.  The key to preventing cardiovascular disease is managing your risk factors such as high blood pressure, total cholesterol or high blood glucose.

The best way to manage your risk is through regular cardiovascular screening.  This is done by a blood test and nurse consult.

If needed, we can help you manage your heart health with advice and support on lifestyle changes and in some cases medication.

Please contact us to make an appointment for cardiovascular screening.

Cervical smears

Screening and immunisation are the most effective protection against cervical cancer.

It is recommended that all women between the ages of 20 to 70 have a cervical smear every three years.

At Rotorua Medical Group you can choose to have your cervical smears done by either a nurse or doctor.

Contact us today to book your cervical smear.


Cryotherapy is the application of liquid nitrogen to suitable lesions such as verrucas, sunspots and other skin lesions.

You will need to see a doctor to confirm if cryotherapy is an appropriate treatment option for you.

Please contact us to make an appointment.

Diabetes care

Diabetes is a serious illness that needs to be managed proactively.  At Rotorua Medical Group we offer support and advice to help you manage your condition.

Please contact us today to arrange an appointment with a nurse to help manage your diabetes.

Doctors consultations

At Rotorua Medical Group we like to get to know our patients and their families.  By building a relationship with you we can better help you manage and maintain your health and wellbeing.

When you book a doctors consultation you can choose which location you would like to visit and the doctor you would prefer to see.  If that doctor isn’t available we will offer you an appointment with another doctor.

If you think your appointment will take longer than a single appointment or if you have several health matters to discuss, please let us know when you make your appointment (please note there may be additional consultation fees for longer consultations).

Please call us to arrange an appointment.

Urgent Care Clinic

From Monday 3 May this will change

From the 3 May 2021 we will be running an “Urgent Care Clinic” each morning Mon through to Fri at both Central Health and Fairy Springs Medical Centre.  This is for our enrolled patients who are acutely unwell or have had an accident or injury which requires attention the same day.  This clinic is not for long standing health issues, repeat medications, ACC and WINZ medical certificates.

There will be no “Urgent Care Clinic” in the afternoon.

To access the “Urgent Care Clinic” you are asked to telephone the clinic on 347 0000 between 8.30am and 11.00am and be available to attend the clinic that morning if directed.

Once you are through to the clinic our reception staff will ask you some basic health screening questions so that they can determine one of two options:

  1. Whether you are to stay at home and be added to the Duty Doctor call list. The Duty Doctor will then phone you to assess your symptoms.


  1. Whether you can come in to the clinic.

Drug testing

Please call 07 347 0000 to arrange an appointment.

Ear Syringing

Your body produces ear wax to protect and clean your ears.  Normally our bodies naturally remove the ear wax.

Sometimes a build-up of ear wax can occur.

Our nurses can remove excess ear wax with ear syringing.

Please contact us to make an appointment.


ECG’s can give information regarding problems with the heart rhythm or even of previous heart attacks.

Basically an ECG is a recording of your heart’s electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart.

If you need an ECG please contact us to make an appointment.


We believe it is important that in your later years of life you are treated with dignity and respect.

We can help with your own or your loved ones elder care needs.  Please contact us to arrange an appointment to discuss your needs.

Family planning and sexual health

Our doctors and nurses can help you to plan when to have a family as well as maintain your sexual health.  This includes:

  • Contraception
  • Pregnancy testing and counselling
  • Cervical smears
  • Menopause services
  • Sexual health check-ups.

Please contact us to arrange an appointment with a doctor or nurse today.

Health education and advice

We want to partner with you to manage your health and wellbeing.  Our doctors and nurses can provide education and advice on your health needs.

Please contact us to arrange an appointment.

Immigration Medicals

Central Health belongs to the Onshore Panel Physician network and is a provider of immigration medical examinations for Immigration New Zealand.

To make an appointment call (07)  3431951 or (07) 3470000 then choose Option 3, please make sure that when you book your appointment, you must say that it is for an Immigration New Zealand application, so that your appointment is made with one of our approved Panel Physicians and when you attend your appointment please bring with you your original passport (not a copy) and any useful medical reports you may have.

Our Fee is:

  • $250.00 Standard
  • $195.00  Child (under 11 years of age)

and includes one follow up visit when required by the examining doctor.

Our fee does not include any diagnostic test charges (laboratory or x-ray) which are payable directly to the service provider.


You must review the content of the Consent and Declaration Document here:


For further information visit www.immigration.govt.nz


We can help you with all your immunisation needs.  This includes:

  • Childhood immunisations
  • Influenza vaccinations
  • Travel immunisations
  • Any other immunisations

Our nurses will administer the immunisations, but in some instances you may need to see a doctor prior to receiving an immunisation.

Please contact us to make an appointment.


We can provide a range of medicals and other formal medical checks.

This includes:

  • Sport and other medicals
  • Insurance medicals
  • Driving medicals
  • Recreational diving medicals
  • Pre-employment medicals
  • Drug testing
  • Immigration medicals

Please contact us to make an appointment 07 347 0000

Minor surgery

At Rotorua Medical Group we can perform minor surgery at our centres.  This includes:

  • Wart removal
  • Biopsy
  • Skin lesions
  • Tow wedge resections
  • Meibomian cysts.

Our doctors and nurses will talk you through any minor procedures you may need and the associated costs.


Our Fairy Springs Medical Centre is home to Rotorua’s only mole mapping service.

MoleMap is the most thorough and trusted melanoma skin cancer detection programme in the world.   It maps, categorises and diagnoses moles that are at risk of developing into melanoma or other skin cancers. Through regular follow-up examinations it compares scans over time, detecting any problems at an early stage.

It is ideal for those who have:

  • Personal or family history of skin cancer
  • Excessive exposure to the sun (particularly at childhood)
  • Many large, unusual or irregular moles – atypical mole syndrome; or
  • Have moles or lesions of concern.

For more information please visit www.molemap.co.nz

Please contact MoleMap on 0800 665 3627 to make an appointment.

Nurse consults

Our nurses work in partnership with our doctors to help you manage and maintain your health.  You can book nurse consultations independently of a doctors consult for the following services:

  • Diabetes management and advice
  • Weight management
  • Immunisations (child and other)
  • Cervical screening and sexual health screening/advice
  • Breast checks
  • Quit smoking support and advice
  • Well child checks
  • Wound management
  • Travel vaccinations (after a doctors consultation)
  • Cardiovascular Risk Assessment

Please call us to make an appointment or to talk with one of the nurses.


Both Central Health and Fairy Springs Medical Centre have onsite pharmacies and they can fill your prescription while you wait following your doctors consultation.

Alternatively, you can also take your prescription to any pharmacy in New Zealand.

If you are registered with our Patient Portal MyIndici you can also order your repeat prescription on line.

Repeat Prescriptions

Please call us to request a repeat prescription or if you are registered on our patient portal MyIndici you can also request a repeat prescription online.

If your repeat prescription can be provided without a doctor or nurse consultation it will be ready to collect from reception 48 hours after the request.

In some cases you will need to see a nurse or doctor before the prescription can be given, and you will be advised if you need an appointment.

If you have long term medication you will need at least one annual medical review by your doctor, some will need a medical review six monthly and others three monthly or even monthly.

Please discuss the frequency of your medical reviews with your doctor at your next appointment.

Travel health

If you have a trip overseas planned it is important to get advice on how to remain healthy while you are away.

Depending on the where you are going you may need vaccinations at least six weeks before you leave, so it is best that you plan travel health needs early.

We can talk you through which vaccinations are needed, any that are recommended and any other medical information you may need before you travel, including ensuring you will have enough of any ongoing medication to last you through your overseas trip.

Please call us to make an appointment with a doctor to discuss your travel plans and health needs.

Well Child support

We are a family practice and enjoy seeing your little ones on a regular basis.

Well child checks and child immunisations are important and help check your child’s physical and emotional growth and that they are reaching various developmental milestones.

Usually well child checks are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years as well as a before school check.

These sessions provide you with a great opportunity to ask questions such as difficulties with breastfeeding, sleeping, eating or any other concerns you may have.

Please contact us to book an appointment with a nurse for your child’s next well check.